The Ops Con Hospitality Masterclass

The Dorchester Collection Academy

World-class hospitality training focused on anticipating guest needs, delivering exceptional service standards, and mastering the art of refined, culturally aware professionalism.

About This Course

Understanding luxury hospitality is essential for those working in close protection, private service and high-net-worth client environments. The Ops Con Hospitality Masterclass, delivered in association with the world-renowned Dorchester Collection Academy, is designed to equip professionals with the knowledge, confidence and skills required to engage effectively with high-profile clientele. This CPD accredited course provides invaluable insight into the standards, expectations and nuances of the luxury service industry, ensuring participants can operate seamlessly within these environments. Whether you are transitioning from military service, security or another professional background, this course will refine your interpersonal skills, enhance your professional presentation and expand your career opportunities.