Privacy Policy

The Ops Con collects the following types of information:

• Personal Information: Contact details, project information, payment details, and communication preferences
• Automatically Collected: IP address, browser details, website usage data, and device information

We use your information for the following purposes:

• Providing membership services and training programmes
• Processing payments and managing subscriptions
• Communicating service updates and opportunities
• Improving our services and user experience
• Legal compliance and security

Your information may be shared:

• With your explicit consent
• To service providers assisting our operations
• For legal obligations or protecting our rights
• With our founding partners for training delivery

Helping operator members find work is a core purpose of The Ops Con. Approved Ops Con hiring partners can search and browse operator profiles to find people for roles. This is on by default for operator members so partners can reach you, and it works the same way whether you are on a free or paid plan.

What partners can see by default: your professional profile only. This means your first name and last initial, profile photo, headline, background summary, specialisms, regions, languages, years of experience, availability status, service background, showcase photos, and the town or city you are based in.

What stays private: your full name, email address, phone number, street address, postcode, date of birth, CV and any uploaded documents. These are never shown in partner search or browse. A partner can only see your contact details and CV after you approve their access request, or after you choose to apply to one of their roles.

Your control: you can switch discoverability off at any time under My Account, Partner Discovery. When it is off you are hidden from partner search and browse completely. The change takes effect immediately.

We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

We retain your personal information for 7 years or as long as necessary to provide our services and comply with legal obligations.

You have the right to:

• Access your personal data
• Request corrections or updates
• Request deletion of your data
• Opt-out of marketing communications
• Lodge a complaint with a supervisory authority

We do not knowingly collect information from individuals under 16 years of age.

For privacy-related questions or data subject requests, please email us at info@theopscon.com or submit a message through our contact page.

We aim to acknowledge all privacy enquiries within two business days and resolve requests within one calendar month where legally required.